1 – Organize your belongings
Establishing the size of your shipment is the starting point for all pricing and shipping options. You can either send us a list of the items you wish to ship or in many cases, we can conduct a pre-move survey in your home to determine your needs.
2 – Set a schedule
Tailoring a shipping schedule that makes sense for you is an important part of our service. Options include shipping by air, sea or road. Our sea consolidation program is a cost-effective solution to some parts of the world. Check out the Transit Time Information section for more details.
3 – Protect Your Belongings
Protecting valuables in transit is what we do best. Clients are welcome to do some packing themselves, but there are some customs and insurance implications. Our international crew can provide full service to ensure maximum protection. We’ll outline all the steps you need to take to keep your possessions safe. You can learn more on our Safe Packing section.
4 – Ship, Clear Customs, and Deliver
We’ll handle collection of your shipment at the port/airport, customs clearance, delivery to your new home, unpacking, removal of packing materials, and a final check-in to ensure everything is perfect.
5 – Store Your Belongings
We can provide safe short- and long-term storage service at your point of origin or destination — always in immaculate, climate-controlled and secure facilities.
Transit protection coverage is available to further safeguard the financial investment you have in your belongings. Visit our Insuring Your Shipment section to learn more.
* Specialty Services
Our team can also assist with orientation & settling-in services, handyman, valet, cleaning, electrical, piano moving, and crating services to make your transition as smooth as possible.
An integral part of our service includes providing up-to-date customs information so you know what to ship and the process involved. Typically, your shipment will undergo an export protocol for the country you are leaving and we will take care of those details for you. In all cases, customs clearance is required when your shipment arrives at destination.
The customs documentation requirements are ever-changing and accuracy is critical to ensuring the smooth transition of your belongings from one country to another.
This is an important part of your move which can not be left to chance and your AMJ Campbell International move consultant is the best expert to guide you.
We use breathable, multi-layered materials pads and correctly sized cartons to tightly pack and protect your items from any movement throughout transit. Modular cartons stack neatly without wasting space, and proper loading ensures safety for the cargo while minimizing shipment size to save you money.
Furnishings and odd-shaped items like sports equipment are specially wrapped so that every surface is padded and protected. Our materials are engineered to withstand the constant friction that can occur when items are in transit.
High value or fragile items may need extra protection in the form of a wooden crate. We take careful measurements, accounting for the padding we first apply, and build a custom wooden box specific to the dimensions of the piece. If an item needs to be dismantled, we can do so for you — unless you prefer to do it yourself. We’ll also take pictures or make diagrams to assist our overseas partner in the re-assembly at destination.
Labeling and inventory control is critical for customs clearance, insurance purposes and your peace of mind. Before we leave your home, a numbered and descriptive packing list is carefully created to account for all the pieces in the shipment.
Movement is the enemy where international transit is concerned. Loading your shipment isn’t just about transferring items into a container or shipping crate — it’s all about securing each article in the safest possible manner. In fact, loading a shipment is no different than how we pack a carton of dishes: flat pieces are loaded together on their sides, heavier items are placed at the bottom, and lighter articles on top. All gaps are filled, particularly in between irregularly shaped items.
Your treasures, schedule, budget and concerns are unique. Our strength is knowing how to coordinate your needs, anticipate changes, keep you informed and reduce the natural stress around moving. Tailoring a shipping schedule that makes sense for you is an important part of our service.
As an example, if your goods will be shipped in a sea container, most steamship lines offer a weekly departure from Canada. Though we’ll need to add some time to get your belongings packed and delivered to the shipping terminal and then cleared through customs and delivered at destination, here are some typical transit times from Toronto, Canada:
Air shipments are much faster and typically take 8 – 12 days.
Customs clearance formalities will take place after the shipment has arrived. The timing is different in each country and we will be sure to clarify this information based on current timelines as well as your immigration status at destination.
If you are shipping your belongings to the UK, or Australia you may be interested in AMJ Campbell’s consolidation program. This can be a cost-effective method of transporting your goods when you are not in a hurry to receive your goods. We look forward to telling you more!
Despite our very best efforts to protect your belongings in every possible way, there are inherent risks when shipping overseas. We are at the ready to help you select the right transit protection coverage to further safeguard your belongings against an unforeseeable event.
Assigning a value to the belongings you intend to ship or store is your first step. We have an easy to use form and all of the details are outlined in our free Insurance Guide. We have several options and will spend time detailing these so you can select what is best for you.
Any dangerous goods such as propane tanks, paint, thinner, matches, aerosol cans, fire extinguishers, nail polish remover, fertilizer, many cleaning products or any other corrosive, explosive or flammable material must not be included in any shipment.
Please ask us about shipping food, even dry goods, alcohol, dried flowers, human remains (ashes), animal products, items for commercial use, weapons (even ornamental), vehicles or firearms.
Shipping prohibited items can result in the cancelation of the insurance cover, the seizure of the entire shipment, costly delays, fines or worse.
Plan your day(s) so that you are at your residence throughout the packing and loading.
The most important aspect of the delivery is to ensure all goods are received.